Shipping policy
At Louana & Co, we want your jewelry to arrive quickly and safely, so you can start shining right away! Here's everything you need to know about our shipping process:
Processing Time
We process all orders within 1 business day. This means that as soon as you place your order, we get to work carefully preparing and packing your items so they’re ready to ship out. Orders placed over the weekend or on holidays will be processed the following business day.
Shipping Time
Once your order is on its way, you can expect it to arrive in 3-5 business days, depending on your location. We’re committed to delivering your Louana & Co. pieces as quickly and safely as possible, so you can enjoy them without delay.
Free Shipping on Orders $100+
To make your shopping experience even sweeter, we offer FREE standard shipping on all U.S. orders over $100. Whether you're treating yourself or gifting someone special, we’ve got you covered.
How to Track Your Order
Once your order is shipped, you'll receive an email with tracking information so you can keep an eye on your new jewelry as it makes its way to your doorstep.
If you have any questions or need assistance with your order, do not hesitate to reach out! We are always here to help and make your experience as smooth as possible.
Thank you for choosing Louana & Co. — we can’t wait for you to enjoy your new jewelry!
Dearly,
Louana & Co.